This is where you will find answers to the most common questions customers usually have. Below we cover things like our return policy, product warranty info, shipping and returns, etc.

I accept returns and exchanges. You must contact me within five business days of confirmed delivery of your package to receive a Return Authorization Number (RA#). The item must then be shipped back to me within one week of receiving the RA#. Any item (s) sent back without a RA# may be accepted or rejected at my discretion based on the circumstances.

Due to the personalized nature of these items, the following items are returnable for initial quality repair only:

* Solid Gold

* Monograms

* Hand engraved or laser engraved items

* Custom or personalized orders

***Any agreed upon returns for a refund will be subject to a restocking fee of 25%-30% depending on the design, loss of material and cost of labor.

Yes, we will ship your package anywhere that can accept deliveries.

The time I need to prepare an order for shipping varies. For details, see individual items.